Updating the IBM Integration Bus Logging Agent
Stay up to date and ensure optimal performance by updating your Nodinite IBM Integration Bus Logging Agent. This guide provides a step-by-step process, highlights unique benefits, and helps you avoid common pitfalls during the update process.
✅ Easy, guided update process ✅ Secure and compliant with Windows Services best practices ✅ Integrates with Nodinite for centralized log management ✅ Comprehensive troubleshooting and support resources
Release notes
For information about the releases, please visit the release notes for the IBM Integration Bus Logging Agent.
Running Version
The installed version is displayed in the 'Version' text box.
![Readme.txt][10]
Check the README.txt for the installed version.
You can also get this information from the file details property on the local installation:
![File version][12]
File properties show the installed version.
PreReq: You must have successfully installed the IBM Integration Bus Logging Agent prior to an update. The Service account credentials to use must have Logon as Service Right. See prerequisites for IBM Integration Bus Logging Agent for more information.
Note
You must be a local administrator to have the right to install (and thereby update) Windows Services
Compatibility and versioning issues
- 4.X -> 5.X review Updating from V4 to V5
Update guide
Follow the steps next to update the IBM Integration Bus Logging Agent.
Step 1: Start the installer
Double-click on the MSI file to start the update process of the Nodinite IBM Integration Bus Logging Agent.
Start the update by running the MSI file.
Step 2: Welcome Screen
On successful execution of the MSI file, a Welcome screen is presented.
The Welcome screen confirms the update process has started.
Click the 'Next' button to continue with the update process or click the 'Cancel' button to quit the installer.
Step 3: Custom Setup
Select features and the location to update.
Choose features and update location. Default settings are recommended.
Default settings are recommended
Note
If you change the location, your old configuration will be lost
Click the 'Next' button to continue with the update process or click the 'Cancel' button to quit the installer.
Step 4: Service Account Information
Enter the credentials for the Account to run Nodinite IBM Integration Bus Logging Agent.
Domain: The name of the Domain the Server belongs to. If a local account is being used, use the name of the server or a . (dot) as Domain
User: The name of the account
Password: The password for the account
Enter the service account credentials for secure operation.
Note
The account must have 'Log on as Service Right'
Click the 'Next' button to continue with the update process or click the 'Cancel' button to quit the installer.
Insufficient Privileges
Error message when account information does not meet Prerequisites.
If you see this error, check account permissions and prerequisites.
If you get this message, the most common reason is that the account is not allowed to run as a service or is not a local Administrator on the server. Follow the guide How to set Logon as a Service right and click retry. If the problem remains, click cancel and restart. Make sure to enter valid credentials!
Tip
Check the local event log if there are errors (both System and Application)
Step 5: Completed setup
The last step of the update process gives either a success or a premature exit.
Successful update example.
Click the 'Finish' button to Exit and quit the installer (update process).
When the setup has finished your default text editor will open a text file named the 'README.txt'. The README.txt file holds the information that you need to set up and manage the agent as a Monitoring Agents for Nodinite.
README.txt provides post-update instructions.
Troubleshooting
A failed update will render a premature exit.
Failed update example.
Support
Contact our Support for additional guidance if you fail to resolve the update problem.
Note
Additional information to aid the troubleshooting may exist in the Windows Event Logs.
Next Step
Add or manage a Monitoring Agent Configuration
Configuration of the agent
Install IBM Integration Bus Logging Agent
Uninstall
Updating